Hello, A friend has gotten a couple of letters (via email) from a liquidator demanding a couple of hundred dollars. This relates to an apparent billing error where they were not charged enough (a few years back) and they are now being sent bills for the alleged underpayment. Is a liquidator likely to pursue such a tiny bill further than a few emails? If they are likely to pursue this what is the best course of action to take? Should one write back and deny they have a debt, ask them to prove it? Interesting the bills have been emailed to them but no mention has been made of the persons name, address etc only the email. Would it be possible that liquidators are only given incomplete records about clients? Cheers
Deny you owe it, ask them to prove it. They will give up. Alternatively, if you think it is a fair charge then pay.
.... it might also be a scam - I'd ignore it. and for goodness-sake don't reply to it or you'll end up on a sucker's list and be spammed with these kind of emails forever.
Im pretty sure its not a scam (as in the Nigerian kind) but it seems rather cheeky trying to dredge up some mistake they made years ago and say you owe money.
A liquidator can't demand a thing. Only a court can impose orders. A liquidator has all the powers of a replacement Director Just encountered this with a liquidator claim . They chose to sue. So we opposed it. Never agreed to their cost and the court dismissed the claim and imposed costs.
Its a request and lacks any better right to demand than the original Director asking. Proof of the debt should be provided and yes they can enforce it. In a court / tribunal. But the cost of doing so could be a fact that the liquidator may be personally liable for if its not sound judgement. A large % of liquidators may lack source records sufficient to prove a debt. Maybe a hard task for a liquidator to argue a sale was underbilled without other records to support that. Offer, acceptance....Maybe you had not accepted the offer if it was billed at the price they allege ? What is the underbilling issue they allege ? eg a quote ? A pricing error ? A omitted charge ?
To the OP - (claiming to be) liquidator or (claiming to be) debt collection agency? Many people think they are the same thing. The Y-man
A good thing to do in this situation is to check the header information of the email. Open the email (don't click on any links within the email), then go to the VIEW menu and then MESSAGES. Under that you'll find VIEW HEADERS or RAW SOURCE. That's on a Mac, but I'm sure it'll be similar to a Windows machine. You can then view the info provided and see the real email that the message was sent from and find out if you're being scammed or spoofed. If you believe it to be true, I'd contact the company, utility directly and ask for information in regards to this payment with some type of explanation and proof. If you could post the email without the personal info, it would be interesting to see. Also type in the basic info into google and then add scam and see if anything comes up in regards to this type of email.
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