Hi all, I just received an email from PM that PM just received maintenance request and after reviewing, they are referring it to me for consideration. The property is brand new, just rented out for 4 months. Property is in QLD. "Brief Description: Security door Details: Tenants are requesting a security screen for the front door. They say the front door doesn"t always close properly (it needs a lot of force to close it). Would also like to leave the door open for a breeze to come through. It is very important when deciding whether to address a maintenance request that consideration is given to all aspects as in some circumstances it may give rise to a personal injury risk if left unattended. We wish to point out at this stage that some contractors charge a callout fee for quotes requested." This is my first IP so a bit unsure, could anyone advise what's the better action to take? and why? Thank you in advance.