NSW Ingoing report

What happens when the tenants don’t return the conditions report within 7 days?

 

You get your PM to chase it up.

 

If the tenant doesn't return the condition report with their comments etc, then the owner's / property manager's version stands as the only valid version of the report.

 

And they won’t be able to dispute it later?

 

Nope, they can only rely on the document provided unless the tribunal decides otherwise.

 

We tell all our tenants that the entry condition report is the most important document in their tenancy, and give them a whole week to return it (instead of 3 days)..... I still get no more than 1 in 5 back. If they don't return it in time, the agents copy stands.

I haven't had a problem in years anyway since we generally use the photos to clarify any discrepancy, the paper reports are becoming a bit outdated.