How Quickly do you Expect a PM to Respond

Discussion in 'Property Management' started by Chilliblue, 4th Aug, 2015.

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  1. Kael

    Kael Well-Known Member

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    18th Jun, 2015
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    Location:
    Sydney, NSW
    Depending on the nature of my enquiry, I'd expect an email reply within 24 hours. In saying that, I understand that PM's can get busy, sick, etc, so will be fine with waiting up to 2-3 business days. Both my PM's I use generally respond within a few hours though, so I'm very blessed :)
     
  2. KMD

    KMD Well-Known Member

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    18th Jun, 2015
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    Location:
    Melbourne
    I always like to hear back from my PMs the same day I contacted them. Usually they do.
     
  3. Lil Skater

    Lil Skater Well-Known Member

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    18th Jun, 2015
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    1,109
    Location:
    Melbourne
    Weekdays - same day if received by 3/4pm otherwise within 24 hours. I usually reply within a few hours. Even if I can't answer the email because I'm waiting on information, I will always reply and say just that.

    Weekends - try to check and answer emails on Saturday's, but won't on Sunday's.
     
  4. Azazel

    Azazel Well-Known Member

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    18th Jun, 2015
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    8,091
    Location:
    Brisbane
    My goodness, I would definitely expect a response within 2 business days.
    It might not warrant resolution in that time, but at the least I would expect an acknowledgement of my email.
     
    Lil Skater and VKeen2Learn like this.