Join Australia's most dynamic and respected property investment community

Hilarious tenant complaints

Discussion in 'Property Management' started by ellejay, 7th Aug, 2015.

  1. WattleIdo

    WattleIdo rentvestor Premium Member

    Joined:
    18th Jun, 2015
    Posts:
    2,159
    Location:
    Riverina NSW
    :eek:
     
  2. Perthguy

    Perthguy Well-Known Member

    Joined:
    23rd Jun, 2015
    Posts:
    6,847
    Location:
    Perth
    My new tenant had never lived alone. They made a comment on the property condition report that no sprinklers were provided so I had to go over and show them the end of the hose has a sprinkler. Also didn't know how to remove the old hose to install the new one. It's a click system :oops:
     
    Phase2 likes this.
  3. Scott No Mates

    Scott No Mates Well-Known Member

    Joined:
    18th Jun, 2015
    Posts:
    6,794
    Location:
    Sydney or NSW or Australia
    We saw a note in a shop window, called the owner, got the keys and moved in.



    After ignoring the doorbell, serial door knocking and notes left by some Adelaide agent, a locksmith changed the locks when we were out.
     
    Gockie, DaveM, Xenia and 4 others like this.
  4. Lil Skater

    Lil Skater Well-Known Member Business Member

    Joined:
    18th Jun, 2015
    Posts:
    437
    Location:
    Melbourne
    Literally this morning I received a job sheet back from my plumbers who did some work just around Christmas.

    Tenant said the toilet was leaking (fair maintenance request) and had been for the last week and getting worse. Plumbers report comes back and says that as soon as he walked into the bathroom he smelt urine, the puddles on the floor were urine, plus some up the walls and all over the outside of the toilet.

    Apparently the tenants son is just learning to use the toilet, and instead of using their noses, cleaning it up, paying attention or having their son sit on the toilet instead of stand - they chose to pay the plumbing bill that I will be sending them.
     
    skater, Chrispy, KayTea and 6 others like this.
  5. EN710

    EN710 Well-Known Member Premium Member

    Joined:
    18th Jun, 2015
    Posts:
    2,468
    Location:
    NSW
    So it was you @Scott No Mates? @Xenia :rolleyes:
     
    Xenia and Scott No Mates like this.
  6. neK

    neK Well-Known Member

    Joined:
    18th Jun, 2015
    Posts:
    1,498
    Location:
    Sydney
    I thought @Xenia 's thread sounded a bit sus :p
     
    Xenia, Scott No Mates and EN710 like this.
  7. Xenia

    Xenia Adelaide Property Manager Business Member

    Joined:
    21st Jun, 2015
    Posts:
    2,638
    Location:
    507 South Rd ASHFORD SA.
    Well I've thrown out your rice cooker and mattress so there! ;)
     
    EN710 likes this.
  8. Scott No Mates

    Scott No Mates Well-Known Member

    Joined:
    18th Jun, 2015
    Posts:
    6,794
    Location:
    Sydney or NSW or Australia
    @Xenia - that was the cheapest accommodation that I could find for the Xmas holidays - it cost me a visit to Vinnies for the rice cooker & mattress - & they deliver ;)
     
    Chrispy, Gockie, Xenia and 1 other person like this.
  9. Xenia

    Xenia Adelaide Property Manager Business Member

    Joined:
    21st Jun, 2015
    Posts:
    2,638
    Location:
    507 South Rd ASHFORD SA.
  10. Jess Peletier

    Jess Peletier Mortgage Broker - Australia Wide Business Member

    Joined:
    18th Jun, 2015
    Posts:
    3,254
    Location:
    Perth WA
    My mould-complaining tenant has now lodged a breach and requested a rent reduction of $205/wk (!!) due to the mould smell which no one else can smell - it's now just a smell, rather than spores of mould floating all over the house. And also my lack of maintenance to a leak she did not report. o_O

    I'm trying to maintain my 'this is hilarious' attitude, but it's starting to wear slightly thin.
     
    Pumpkin, Chrispy and KayTea like this.
  11. neK

    neK Well-Known Member

    Joined:
    18th Jun, 2015
    Posts:
    1,498
    Location:
    Sydney
    I have had the opposite.

    My tenant lived in blackened mould ceilings for god knows how long.
    We asked them to clean and they said "yeah" but never did.

    I don't know how someone could live in such filth.
     
  12. D.T.

    D.T. Adelaide Property Manager Business Member

    Joined:
    13th Jun, 2015
    Posts:
    6,263
    Location:
    Adelaide, SA
  13. KayTea

    KayTea Well-Known Member

    Joined:
    10th Aug, 2015
    Posts:
    432
    Location:
    Brisbane
    So, 'who' has to prove 'what' in this situation? Does she have to prove that there is a mould issue and communication about an unfixed leak, or do you have to prove that there is no mould, and there is no evidence of communication about a leak?
     
  14. Jess Peletier

    Jess Peletier Mortgage Broker - Australia Wide Business Member

    Joined:
    18th Jun, 2015
    Posts:
    3,254
    Location:
    Perth WA
    We've already proved there is no mould by getting the plumber out there. I guess the PM will be proving no communication about a leak. So glad I have a PM!
     
  15. DiligentPM

    DiligentPM Well-Known Member Business Member

    Joined:
    18th Jun, 2015
    Posts:
    526
    Location:
    Brisbane
  16. Ted Varrick

    Ted Varrick Well-Known Member

    Joined:
    21st Jun, 2015
    Posts:
    834
    Location:
    No Mans Land
    Buy her some Roundup from Bunnings and tell her to take the rest of the day off.
     
    DiligentPM likes this.
  17. Scott No Mates

    Scott No Mates Well-Known Member

    Joined:
    18th Jun, 2015
    Posts:
    6,794
    Location:
    Sydney or NSW or Australia
    Bindi's a very nice lady. What has the tenant got against her? She's harmless ;)
     
    Pumpkin and DiligentPM like this.
  18. Pumpkin

    Pumpkin Well-Known Member

    Joined:
    27th Jun, 2015
    Posts:
    171
    Location:
    Brisbane
    This might be hilarious to some but not to us....
    Somehow Owner and Tenant met face-to-face. Owner is a Recruitment Agent (Overseas) and Tenant just lost a job. Tenant asked whether Owner can help and answer was "I forgot to bring my Biz Card, but PM can forward my email" ..... Two months on and Tenant has been chasing for Owner's email... :(
     
  19. D.T.

    D.T. Adelaide Property Manager Business Member

    Joined:
    13th Jun, 2015
    Posts:
    6,263
    Location:
    Adelaide, SA
  20. Hodgo

    Hodgo Well-Known Member

    Joined:
    1st Jul, 2015
    Posts:
    137
    Location:
    Baldivis, WA
    what a shame, feel so sorry for them :(. My mum and dad's getting old but there not at that stage yet.