i received a message from a seller saying their logistics people lost some parcels including mine and they will refund me but not to open a case or post bad feedback. that was 2 days ago. its 2 days later and still no refund and now they are saying when i ask to wait another 2 days. i dont know if this will keep being delayed or if they will refund me and if i shoauld be opening up a case which doesnt give them bad feedback but assures my refund. they say their systems are not equiped to send me out the order again that i'd have to be refunded and then buy from someone else or buy from them again. does that sound right? usually if you havent received an item they can send it out again. Maybe they are simply out of stock and dont want to say that i've bought many things on ebay for many years and havent had this experience before.