For QLD (SEQ) is our hot water system on Tariff 33 or Tariff 31?

Discussion in 'Property Management' started by fullylucky, 9th Jul, 2015.

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  1. fullylucky

    fullylucky Well-Known Member

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    For QLD (SEQ) is our hot water system on Tariff 33 or Tariff 31?

    When does it turn off? and back on?
    Is it different times? Energex sends out signals?

    When (what time) does it do it it normally for SEQ?
     
    fullylucky, 9th Jul, 2015
    #1
  2. HD_ACE

    HD_ACE Game-Changer

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    What :eek:

    A fullylucky thread with no replies?
     
    HD_ACE, 15th Jul, 2015
    #2
  3. 158

    158 Well-Known Member

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    158, 15th Jul, 2015
    #3
  4. wylie

    wylie Moderator Staff Member

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    Your account will show what tariff you are on. I am not near my office but I think our pool is on tariff 11(?).

    It goes off about 5pm and on about 9pm.
     
    wylie, 15th Jul, 2015
    #4
  5. Pistonbroke

    Pistonbroke Well-Known Member

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    1. Check the top of yor invoice.

    2. Energex sends a little person out to turn it on or off. Somedays, when they're busy, they may be slightly late or early depending upon the traffic.

    3. About 11pm & 5:30 am but that's at my place. Mildred who does mine lately has been filling for Janice who's in rehab for the next few weeks. She's usually there early.
     
    Pistonbroke, 15th Jul, 2015
    #5
  6. fullylucky

    fullylucky Well-Known Member

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    QLD
    We figured it out.

    It's Economy Tariff 33 provides electricity for a minimum 18 hours a day.

    It doesn't provide during peak demand periods which varies day to day (season to season) state to state.

    Normally peak demand is around 0700 - 900 hrs and 1730 - 1900 hrs. At peak demand (electricity prices are more expensive.) So they turn it off, pass on the discount to you.

    It is all controlled via device called ripple controller. Not exactly sure how it works but probably receives signals over wire decodes it into states to turn it off and on.

    In my case, it was broken so I didn't have hot water, Energex came out and replaced it with a new one, free of charge. If it is found (the problem) to be internal (on your side) then Energex charges $300 call out fee.

    Another option is to call an electrician, if they find the problem is on Energex's side; Energex will reimburse $200 (I think) to you.

    Hope this info is useful for the next person that reads this thread.
     
    fullylucky, 16th Jul, 2015
    #6
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