FirstMac SMSF - rate reduction

Discussion in 'Loans & Mortgage Brokers' started by euro73, 30th Jun, 2021.

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  1. euro73

    euro73 Well-Known Member Business Member

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    Sharp Pricing .... very very sharp



    Screen Shot 2021-06-30 at 08.35.08.png
     
    euro73, 30th Jun, 2021
    #1
  2. Rajiv Srivastava

    Rajiv Srivastava Active Member

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    Thats interesting. How do I get more information
     
    Rajiv Srivastava, 30th Jun, 2021
    #2
  3. euro73

    euro73 Well-Known Member Business Member

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    Reach out to a broker who is accredited with Firstmac
     
    euro73, 30th Jun, 2021
    #3
  4. Paul@PAS

    Paul@PAS Tax, Accounting + SMSF + All things Property Tax Business Plus Member

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    I would argue it coud also be bait. A special rate that ratchets up....Around 2-3 years ago this was very common.
     
    Paul@PAS, 30th Jun, 2021
    #4
  5. Rolf Latham

    Rolf Latham Inciteful (sic) Staff Member Business Plus Member

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    Not a Firstmac trait.

    Ta

    rolf
     
    Rolf Latham, 30th Jun, 2021
    #5
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  6. Tony Xia

    Tony Xia Structured Loan Advisor Business Member

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    Most likely from the $1b bonds they recently issued out.
     
    Tony Xia, 1st Jul, 2021
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  7. Tony Xia

    Tony Xia Structured Loan Advisor Business Member

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    Still common with a few lenders.
     
    Tony Xia, 1st Jul, 2021
    #7
  8. Hsruby

    Hsruby New Member

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    Customer service is the worst. Stay away. I have never seen such a worst business that is exceptionally the worst when it comes to customer service and don't care about customer.
     
    Hsruby, 27th Sep, 2021
    #8
  9. Rolf Latham

    Rolf Latham Inciteful (sic) Staff Member Business Plus Member

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    Tell us more pls ?

    ta
    rolf
     
    Rolf Latham, 28th Sep, 2021
    #9
  10. snoopy

    snoopy Well-Known Member

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    A
    Agree 100% - of all the lenders I have ever dealt with by far the worst experience was with Firstmac
     
    snoopy, 28th Sep, 2021
    #10
  11. Hsruby

    Hsruby New Member

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    It is a long story so briefly can say still chasing for my final refinance SMSF loan approval and it's almost 2 months and have given all docs they asked for in bits and pieces. So basically no defined SLA. Funny thing I raised my complaint to their CEO but no response yet to my msg. This indicates they don't care about customers.

    Are you from Firstmac Rolf or a broker?
     
    Hsruby, 28th Sep, 2021
    #11
  12. Terry_w

    Terry_w Lawyer, Tax Adviser and Mortgage broker in Sydney Business Member

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    we use Firstmac a lot and haven't had any complaints at all
     
    Terry_w, 28th Sep, 2021
    #12
  13. Rolf Latham

    Rolf Latham Inciteful (sic) Staff Member Business Plus Member

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    im a broker.

    Our clients experience is generally good to very good.

    The SMSF area of FM is a little on the busy side and will be prioritising purchases over refis, not dissimilar to what happened with ANZ and WBC group 12 to 18 mths ago

    If one can get the whole required date back up front, it does help for a speedier process
    ta
    rolf
     
    Rolf Latham, 28th Sep, 2021
    #13
  14. Lindsay_W

    Lindsay_W Well-Known Member

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    Do you really expect the CEO to respond to you? :D
     
    Lindsay_W, 28th Sep, 2021
    #14