EBM vs Terri Scheer

Discussion in 'Property Management' started by kimba88, 6th Oct, 2015.

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EBM or Terri Scheer

  1. EBM

    58 vote(s)
    54.2%

  2. Terri Scheer

    49 vote(s)
    45.8%
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  1. brettc

    brettc Well-Known Member

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    Gold Coast
    Yes, if you have 5 or more properties insured there is a discounted rate available, although the discounted rate only applies to the RentCoverUltra policy.
     
    brettc, 23rd Jan, 2019
    #101
  2. Peppas

    Peppas Well-Known Member

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    Sydney
    Jeez I need 5!? I'll go back in my box then :)
     
    Peppas, 23rd Jan, 2019
    #102
    samiam likes this.
  3. The Y-man

    The Y-man Moderator Staff Member

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    Melbourne
    Just buy a few cheap 1BR apartments to make up the numbers. Problem solved. :D

    The Y-man
     
    The Y-man, 23rd Jan, 2019
    #103
  4. niknah

    niknah New Member

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    Sydney
    A better poll maybe...
    insurance provider 1, good claim experience.
    insurance provider 1, bad claim experience.
    insurance provider 2, good claim experience.
    insurance provider 2, bad claim experience.

    The poll here maybe just counting the the numbers of people who have policies with these insurers(if they're equally good).

    Made my first claim with Terri Scheer this month. It took 3 days. Got all the documents ready and sent it all in one go. They even suggested that I put in more invoices(for cleaning, advertising) to claim more.
     
    niknah, 23rd Jan, 2019
    #104
  5. BuyersAgent

    BuyersAgent Well-Known Member Business Member

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    Oz
    Voted Terri Scheer even though I haven't had a claim with them because of a long and painful claim with EBM (back a few yrs ago so not claiming they all go like that)
     
    BuyersAgent, 23rd Jan, 2019
    #105
  6. Joker

    Joker Active Member

    Joined:
    20th Jun, 2015
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    Location:
    Sydney
    I have been with EBM for years and now regret it.
    They have just knocked back my 2nd application for repairs.
    I wish I went with Terry Scheer.
     
    Joker, 19th Feb, 2019
    #106
  7. Guest

    Guest Guest

    What was the scenario?
     
    Guest, 19th Feb, 2019
    #107
  8. MyPropertyPro

    MyPropertyPro REBAA Buyer's Agents Sutherland Shire & Surrounds Business Member

    Joined:
    1st Jul, 2015
    Posts:
    1,893
    Location:
    Australia
    I'm going through a fairly extensive claim at the moment with one of my properties.

    For all you people who think you don't need a property manager, this fellow was a great tenant until he wasn't. Just stopped paying rent one day and only about 2 days after an inspection where everything was immaculate! Turns out his girlfriend broke up with him and he went back to gambling and it all went downhill from there and very quickly. Even great tenants can turn bad so have a PM and have insurance.

    Just a few of the issues - he repeatedly used the shower recess as a bath against instruction (it was in the lease and emails) causing a water problem, incorrectly installed a shower head themselves (never told us anything about it) causing water to leak behind also. Kicked in doors and walls, bent dishwasher door, pulled door screens off to use as a fence for the two dogs that shouldn't have been there anyway and had been breached. Plus a bunch of rent and water payment defaults. Also standard cleaning, pest control for the rubbish they left all over the floor that attracted ants, pool clean and lawns they were responsible for, blinds pulled off, dog faeces everywhere, garden water system chewed up, the court and bailiff fees (he was physically removed in the end), lock change fees...the list goes on.

    I'll let you all know how the claim turns out...

    - Andrew
     
    MyPropertyPro, 19th Feb, 2019
    #108
    momentum26 and Michael Mitchell like this.
  9. gman65

    gman65 Well-Known Member

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    EBM renewals came in now 10% more expensive than Terri Scheer
     
    gman65, 19th Feb, 2019
    #109
  10. Michael Mitchell

    Michael Mitchell Property Manager Business Member

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    Location:
    Brisbane (Nundah)
    Terri Scheer all day.

    I see TICA is now advertising their own insurance, underwritten by St. George. Whilst their coverage is very competitive, I'd still personally go with TS based on the handful of experiences I've had with them, which has been exceptionally good on every claim (all of 3 claims, totalling just under $20k in payout)
     
    Michael Mitchell, 19th Feb, 2019
    #110
  11. dabbler

    dabbler Well-Known Member

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    Sounds like your regular dream tenant most PMs will advise taking, but it is great feeling when the PM also tells you as the LL how often you were at fault or caused the issues...

    Anyway, meh....seems like a normal derail, happens often......
     
    dabbler, 19th Feb, 2019
    #111
    Michael Mitchell likes this.
  12. dabbler

    dabbler Well-Known Member

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    Why so over EBM specifically ? feel free to PM if not wanting to post on thread...
     
    dabbler, 23rd Feb, 2019
    #112
  13. AlbertWT

    AlbertWT Well-Known Member

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    NSW
    @brettc

    The page is not working as expected, I got the below error message:

    One or more of your answers requires additional information. Please contact EBM directly on 1800 661 662 or by emailing [email protected]​
     
    AlbertWT, 24th Apr, 2019
    #113
  14. S.T

    S.T Well-Known Member

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    Location:
    Melbourne
    Just had a rather difficult claim processed well by EBM and my PM. 2.5 months rent arrears, re-painting due to damage, rubbish removal, locks replaced, minimal input from me and probably only $500 out of pocket in the end.
     
    S.T, 24th Apr, 2019
    #114
    brettc and The Y-man like this.
  15. dabbler

    dabbler Well-Known Member

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    Your lucky, your PM must have a bit of experience.
     
    dabbler, 24th Apr, 2019
    #115
    Michael Mitchell likes this.
  16. brettc

    brettc Well-Known Member

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    Gold Coast
    Sorry I was overseas but I believe this got sorted okay?
     
    brettc, 29th Apr, 2019
    #116
    AlbertWT likes this.
  17. S.T

    S.T Well-Known Member

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    Melbourne
    Combination of both a good insurer and good PM I'd say.
     
    S.T, 29th Apr, 2019
    #117
  18. D.T.

    D.T. Specialist Property Manager Business Member

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    Adelaide and Gold Coast
    What made it "rather difficult" may i ask? Sounds like a pretty standard sorta claim?
     
    D.T., 29th Apr, 2019
    #118
  19. AlbertWT

    AlbertWT Well-Known Member

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    Yes Brett,
    Thanks for the prompt response :)
     
    AlbertWT, 29th Apr, 2019
    #119
  20. dabbler

    dabbler Well-Known Member

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    I
    dunno, I have one dragging on, PM was hopeless I admit, but EBMs chosen assessor is dragging the chain too.....

    I am not that impressed TBH.
     
    dabbler, 29th Apr, 2019
    #120
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