Ducted Air Con Install

We recently had a deducted system installed.

There was a water coming out of the safety pipe so I got up into the roof void to see what was happening. Was a bit shocked to find lots of the insulation just dumped to the sides and piled up in sections, where they didn't need piping, tape or fittings they just left them where they fell, stanley knife left behind and one of the braces between the joists is broken.

I just can't fathom how someone would think this is acceptable. Out of sight out of mind.

They were to attend yesterday to redo the piping, tidy up and check the system over, but as expected no one showed.

 

What's the 'safety pipe'? Do you mean condensate drain?

 

Yes, the condensation drain. On some systems you have one that is fitted to the gutter, then a secondary to under the eaves in case the main one becomes blocked.

 

It is meant to leak. As the temperature of the air inside the coil drops below the dew point, water in the air condenses and 'falls out'. This condensate then dribbles down the pipe to the gutter or safe tray.

 

That's correct. It should be installed to the gutter, not simply piped under the eave. It's not a dribble, it runs like a tap has been left on down the side of the house.

 

Is the top of the gutter above the point of discharge from the fcu? Eater doesn’t run uphill afaik.

 

No, the piping has been done wrong, they've acknowledged they've installed it incorrectly.

 

Are they going to connect it to the sewer as it's not legal to hook it up to the storm water system? (Technicalities I know).

 

No into the gutter where it should go, if they turn up!