Diligent Property Management is a boutique specialist property management business based in Brisbane. We service the Brisbane and Logan city area. Both Martin and I (business owners) are active property investors with a sophisticated understanding of what matters for owners and tenants. Our passion for property investing, and keen desire to build our own business, has resulted in the establishment of our boutique property management business. Our key points of difference is that we are investors ourselves, hence, work in partnership with owners to build and sustain the equity of their assets. Likewise, we have a cap of 100 properties per Property Manager to ensure we (1) communicate expediently and frequently; (2) follow up on all presenting matters e.g. maintenance and (3) offer our Property Chat colleagues one guaranteed point of contact - us (not a revolving door of PMs). As investors ourselves, we understand the cost of vacancies, therefore, ensure that we proactively market our properties with immediate inquiry follow up and screening to place quality tenants expediently. Ethics are very important to us and forms the basis of our practice as evidenced with our core values that include: Diligence...'we follow through... Customer focus..."we respond to what you want" Respect..."we listen, value diversity and manage expectations" Ethical behaviour..."we do as we say" Accountability..."we account for everything we do"