I've had some damage occur to some timber floorboards (scratches due to the feet of furniture not having any soft protection ). Their condition was remarkable up until the current tenant with nothing at all recorded on previous tenant's exit condition report and the current tenant's entry condition report. The previous tenant was the only previous tenant and they were there for eight years while the tenant that has just exited was only there eight months (another story!). The floorboards were installed just before we purchased the house and then rented it to the first tenants. It's a floating floor and I'm pretty sure they're timber veneer floorboards. PM is currently organising a quote to repair (sand and recoat?). I envisage I'll have to have the whole lounge room done even though there are only three (deep) scratches. I could even be up for complete replacement if the scratches go through to the substrate beneath the veneer layer. My question is, I would not have to incur this cost at all because they were in near perfect condition. So how much of the cost should the outgoing tenant pay?