Credit file access without consent

Discussion in 'Legal Issues' started by Cimbom, 2nd Aug, 2018.

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  1. Cimbom

    Cimbom Well-Known Member

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    Just wondering what the penalty is for an organisation that intentionally accesses a person's credit file without their consent? Where would be the best place to make a complaint about something like this? Thanks :)
     
    Cimbom, 2nd Aug, 2018
    #1
  2. hobartchic

    hobartchic Well-Known Member

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    Hobart
    Firstly, complain to the organisation and see how they reply. They may have a good reason and have implied consent. Clarify the issue with them first.
    There is usually a complaints process that needs to be followed. Send a complaint via letter or email first. Then see if you need to take it further.
    You can talk to the CIO for further direction - not for profit (Credit and Investments Ombudsman):
    Credit and Investments Ombudsman
     
    hobartchic, 2nd Aug, 2018
    #2
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  3. Terry_w

    Terry_w Lawyer, Tax Adviser and Mortgage broker in Sydney Business Member

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    Terry_w, 2nd Aug, 2018
    #3
    Cimbom likes this.
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