I recently settled on an investment property for which I'd engaged a conveyancer (specialist conveyancing co) local to the area (600km distant from my home) recommended by a friend of a friend. The property was sold subject to an existing tenancy and I'm just wondering if the transfer of the lease is something the conveyancer should have handled - in particular a "rental adjustment" for rent paid in advance. The previous managing agent told me they are normally notified by the conveyancer/solicitor but they had not even heard the house had been sold. The contract clearly states "Subject to existing tenancy" on the front page, and the lease was attached. The managing agent said it was lucky I had turned up that day as the agency was about to send the next rent payment to the previous owner. The conveyancer also notified me of an incorrect settlement date! I have a letter with the settlement date clearly indicated in bold as "Monday 31 August" but received a call on Wednesday last week to say settlement was that Friday (28 August) When I said I was sure I'd received a letter saying 31 August, I was told no, the date is 28 August. Phoned my daughter at home and spent 20 mins helping her find the letter in the filing cabinet to check. Sure enough 31 August. When I called the conveyancer to confirm which date was correct I was told "Oh yes I found that letter just after I spoke to you - it was a typo" Some typo. No apology, no explanation and it meant a mad scramble and changing insurance and finance details, days off work and travel arrangements to get up there for Friday. They also delayed exchange of contracts two additional weeks "waiting for responses" that I was then able to obtain with one phone call. They have been generally uncommunicative. I haven't yet received their invoice but was quoted around $1300 for their service. I just hope there haven't been any other errors or omissions but I'm sure they remembered their own payment and I'm thinking of asking for a partial refund.. Does that seem reasonable under these circumstances?