The problem is that eBay's bots don't see word spacing, only letters. Eg "drop issues" reads ****. Try rewording and see if that solves the problem,
Ebay is illogical. Programming for most of their stuff has been done by people with English as a second language. Don't try to make sense of it, just re-word it. Try "Item was fake! Seller was polite! Refund provided"
I just tried this and it didn't work. I get the feeling it's the word "fake" or "not genuine". Maybe they know there's a huge counterfeit problem there but don't want the spotlight on it.
Try "Item was counterfeit". It could be there is something wrong with the platform at the moment. There seems to be glitches galore nowadays. Rest assured that Ebay do not support counterfeit products.