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  1. Terry_w

    Terry_w Tax and Structuring Lawyer Business Member

    Joined:
    18th Jun, 2015
    Posts:
    11,794
    Location:
    Southern Highlands NSW
    I don't think you can because of contractual agreements between the aggregators and the lenders. I mean you can ask, but I don't think they will do anything unless there is a change in the loan.
     
  2. albanga

    albanga Well-Known Member

    Joined:
    19th Jun, 2015
    Posts:
    1,362
    Location:
    Melbourne
    Wow Paul! Feel like airing it?
    I would think not though, that to me basically sounds like can I ask someone not to get paid for poor customer service.
    If that were the case a subway employee would never get paid.
     
  3. Greyghost

    Greyghost Well-Known Member

    Joined:
    23rd Jun, 2015
    Posts:
    1,402
    Location:
    Melbourne
    Refinance in less than 12 or 18 months and broker will have the comm clawed back.. Trail ceases also
     
  4. Jamie Moore

    Jamie Moore MORTGAGE BROKER - AUSTRALIA WIDE Business Member

    Joined:
    18th Jun, 2015
    Posts:
    2,617
    Location:
    Canberra, Brisbane and Sunshine Coast
  5. Waldo

    Waldo Well-Known Member

    Joined:
    18th Jun, 2015
    Posts:
    225
    Location:
    South Australia
    Had a bad experiance with a Broker? As I'm sure you know, bad (or unresponsive) service tends to be shared pretty widely compared to good service!
     
  6. Mortgage Capital Australia

    Mortgage Capital Australia Mortgage Broker & Private Lender Business Member

    Joined:
    20th Jun, 2015
    Posts:
    235
    Location:
    Brisbane
  7. Chilliblue

    Chilliblue Well-Known Member

    Joined:
    18th Jun, 2015
    Posts:
    1,600
    Location:
    Australia
    Legitimate question and would also be interested in the answer.
     
  8. Darlinghurst Boy

    Darlinghurst Boy Well-Known Member

    Joined:
    29th Jun, 2015
    Posts:
    864
    Location:
    Darlinghurst Sydney
    Yes i really want to stop any trail commissions from my broker too at Smartline as she never returns my calls so why should i bother with her.

    I contacted the Commonwealth bank and asked them how do i stop this broker getting any trail commissions from my monthly payments.
    They told me to send in a form to complete.

    Smartline used to be great broker Company once but now a bunch of halfwits are being used as Brokers.
     
  9. Mortgage Capital Australia

    Mortgage Capital Australia Mortgage Broker & Private Lender Business Member

    Joined:
    20th Jun, 2015
    Posts:
    235
    Location:
    Brisbane
  10. tobe

    tobe Well-Known Member Premium Member

    Joined:
    18th Jun, 2015
    Posts:
    1,271
    Location:
    Melbourne
    So why did you choose them to do your finance?
     
  11. jpcashflow

    jpcashflow Well-Known Member Business Member

    Joined:
    21st Jun, 2015
    Posts:
    371
    Location:
    Melbourne
    Hi Darlinghurst,

    When brokers do not pick up phone calls or return emails = two things 1) Lazy or 2) not giving a crap about there customers.

    Look at this as a opportunity to work with a new broker and maybe look at changing lenders?