Calls from Banks....

Discussion in 'Living Room' started by Pumpkin, 29th Aug, 2017.

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  1. Pumpkin

    Pumpkin Well-Known Member

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    Dont you hate it when the bank is the one who rang you, and then they ask you half a dozen "security" questions" : your name, DOB, Address, email........:mad::mad::mad:

    Rant over!
     
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  2. Kesse

    Kesse Well-Known Member

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    Careful it's not a scammer. If I ever get a call from a bank and they want my details I then ask what department they're calling from and tell them I will call them back on the advertised bank contact number.

    Did this a while ago and called the bank and they had no record of an outbound call so put it down to something dodgy.
     
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  3. TMNT

    TMNT Well-Known Member

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    Ive started to think this too!

    the next time they call, I m going to ask them security questions,
    I love it how they call and they expect you to jump through hoops, just so you have the privilege of talking to them
     
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  4. New2prop

    New2prop Well-Known Member

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    Also tell them you are recording the call for potential scam and see their reaction :)
     
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  5. Biz

    Biz Well-Known Member

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    You're good. I usually just make fart sounds and hang up.
     
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  6. Stoffo

    Stoffo Well-Known Member

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    Last purchase I made,
    Loan thru one bank, then transfered to my existing account with another bank interstate to settle.

    Was literally outside at 9am waiting to draw bank cheques when my mobile rang.......:confused:

    Head office "offering" to help me with my new found wealth :D

    Only time that bank has EVER called me :mad:
     
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  7. datto

    datto Well-Known Member

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    COMMONWEALTH BANK:We are currently updating our servers, you're required to update your personal information . Please follow the link bellow to update your details

    https://{some url that was not commbank}/tito/www2.commbank.com.au/www.commbank.com.au/accountConfirmation.html

    Thank you

    COMMONWEALTH BANK GROUP

    ^^^^^^^^^ This was going round a few weeks ago. The link has been closed down.
     
    Last edited by a moderator: 5th Sep, 2017
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  8. Pumpkin

    Pumpkin Well-Known Member

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    Haha glad to see you are poking fun with my misery....

    This is a real Bank. I know coz I emailed them. But why they chose to respond by calling not emailing is bizarre... Can't stand talking to them, repeat and repeat and go round the circle....:(
     
  9. Ted Varrick

    Ted Varrick Well-Known Member

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    Bugger.

    I was just trying to update my details...

    TV .. No Man's Land... apparently the postcode doesn't have a bank branch...
     
    Last edited by a moderator: 5th Sep, 2017
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  10. Lizzie

    Lizzie Well-Known Member

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    The ATO is the one that really annoys me. They ring but can't tell you why until you give full name, dob and address - I refuse and ask why - they refuse until I identify myself - (once I really thought it was a scam and swore the buggery out of the guy) - have to call the ATO back on their listed number and work my way through two departments with 4 abns + personal name to try and find out why they called - then get transferred several more times to get to the right department regarding the initial call ...

    ... was advised last time that I can simply request them to identify me by my voice
     
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  11. MTR

    MTR Well-Known Member

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    Worse, when you forget one of the security questions and they tell you to phone back later when you remember..... :eek:
     
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  12. geoffw

    geoffw Moderator Staff Member

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    Or you could enrol with voiceprint as @Lizzie mentioned. Apparently it's not too bad, and has 3 million people enrolled already.
    Voice authentication
     
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  13. Lizzie

    Lizzie Well-Known Member

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    Have been, for years, but when they ring you they seem to forget that option ...