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Calling a prospect

Discussion in 'Small Business' started by Mombius Hibachi, 27th Aug, 2015.

  1. Mombius Hibachi

    Mombius Hibachi Well-Known Member

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    Well, I committed a mortal sin yesterday... Had arranged to call a prospect to discuss my services, got distracted with work and forgot to call him.

    For those of you that have been in this situation before, how did you handle it? I emailed him to apologise and asked if he was still open to having a discussion, but haven't heard back yet.

    I don't want to give up on the opportunity so easily, so looking for some advice from those of you who have dealt with this situation before on how best to deal with it. Should I try calling him? Just keep emailing every once in a while to see if he's still interested? What are your suggestions?

    The thing is, is that I want to tread lightly, as I've already committed a faux pas and don't wish to poke the hornets nest.
     
  2. AndrewTDP

    AndrewTDP Urban Planning Consultant Business Member

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    Be honest. I had a follow up phone call from someone who I missed the original message from, apologised and now engaged to do the work.

    Don't make it into something that is bigger than it is. We are all humans. We all make mistakes.
     
  3. wylie

    wylie Moderator Staff Member

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    If an honest apology email or call from you is not able to fix one missed phone call, then do you want to have to deal with him ongoing?

    We all make mistakes, get things wrong. Is he perfect?

    Maybe pick up the phone and call to apologise. He may have missed the email.

    If he gives you the brush off, then I say you've saved yourself some angst going forward.
     
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  4. Jamie Moore

    Jamie Moore MORTGAGE BROKER - AUSTRALIA WIDE Business Member

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    Call and apologise - an email won't cut it IMO.

    Cheers

    Jamie
     
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  5. Bayview

    Bayview Well-Known Member

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    Yep; call up and apologise, say you stuffed up.

    It works.

    "Yeah, gidday Bob, Mark here; look, I totally stuffed up yesterday. We got really busy and I completely forgot to call you back. I'm really sorry. Can we rebook to have that talk?"

    If he is reasonable (most folks are), he will say; "No worries, Mark"

    If he is all shirty and pouty...probably not worth pursuing.
     
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  6. Ace in the Hole

    Ace in the Hole Well-Known Member Premium Member

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    Make the call.
    Better late than never.
     
  7. Mombius Hibachi

    Mombius Hibachi Well-Known Member

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    Thanks dudes. It'll have to be tomorrow, though - bit late for today.
     
  8. Hanison

    Hanison Well-Known Member

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    Absolute must be a phone call.

    Fear - False, expectations, appearing, real

    It will be fine.
     
  9. charpj

    charpj Well-Known Member

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    Call and if he misses your call - leave a voicemail!
     
  10. larrylarry

    larrylarry Well-Known Member

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    Call now.
     
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