Bond Claim letters increased to 31 days :(

Discussion in 'Property Management' started by D.T., 11th Apr, 2016.

Join Australia's most dynamic and respected property investment community
  1. D.T.

    D.T. Specialist Property Manager Business Member

    Joined:
    3rd Jun, 2015
    Posts:
    9,190
    Location:
    Adelaide and Gold Coast
    As if the timeframe wasn't long enough already, SA Govt have extended it, letter from them below:


    Notice of claim letter - response timeframe increased to 31 calendar days

    When a landlord/agent/proprietor/park operator or tenant/resident claims all or part of a bond
    without the other party’s consent, Consumer and Business Services (CBS) will send a letter of
    claim to the other party, giving them the opportunity to dispute the claim.

    The current timeframe given to respond to the letter of claim is seventeen (17) calendar days.
    From 18 April 2016 this timeframe will increase to thirty-one (31) calendar days to take into
    account the recent Australia Post letter service changes and ensure the time required by
    legislation is given.
     
  2. joel

    joel Well-Known Member

    Joined:
    22nd Jun, 2015
    Posts:
    876
    Location:
    Adelaide
    How will this affect existing claims ;)
     
  3. Nick Valsamis

    Nick Valsamis Well-Known Member

    Joined:
    20th Jun, 2015
    Posts:
    504
    Location:
    Sydney
    Postage of standard letters only increased by 2 days and they try to justify a 14 day increase still?

    If time was a problem, they could pay 50c extra for priority service which would be the same delivery time as before.
     
  4. D.T.

    D.T. Specialist Property Manager Business Member

    Joined:
    3rd Jun, 2015
    Posts:
    9,190
    Location:
    Adelaide and Gold Coast
    You expect state govt to have logic? :cool:

    What timeframe do you guys have over there?
     
  5. Xenia

    Xenia Well-Known Member

    Joined:
    16th Oct, 2015
    Posts:
    3,863
    and a lot of it is done online.
     
  6. Nick Valsamis

    Nick Valsamis Well-Known Member

    Joined:
    20th Jun, 2015
    Posts:
    504
    Location:
    Sydney
    14 days and it hasn't changed.