We're renovating a house at the moment, and have a patio that has a floor of those square concrete pavers, many of which where broken and uneven so we asked for quotes to relay them. We got this funny italian guy to come quote. Could not understand a word he said, so basically agreed on the work through mime and the odd decipherable word. He wanted cash, we said no, he said he would get us an invoice an we said okay. Later texted him not to come as hubby had changed his mind and was going to do it himself. He leaves message on phone saying something about an invoice or something - too hard to understand. Next day, guy does work anyway while we're not at the house. Problem is he does a crap job. Now he's sent me a receipt with ABN, made out to Jeny, with bank details but no bsb, plus charged me for new pavers when we agreed he'd use existing from another area in the house. I'm all for paying for work that's been done, but this is a bit awkward!