At the end of a tennancy - cleaning

Discussion in 'Property Management' started by giraffez, 2nd Apr, 2017.

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  1. giraffez

    giraffez Well-Known Member

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    At the end of a tennancy, is it the norm to get the property professionally cleaned before the next one moves in? If so, is this at the cost of the previous tennant or the owner?
     
  2. Xenia

    Xenia Well-Known Member

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    We get 90% of ours professionally cleaned at tenant cost. No it's not norm nor regulation, it's good management of properties.
     
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  3. datto

    datto Well-Known Member

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    I expect to IP to be "clean" at the end of tenancy. The tenant pays for this or does it themselves.

    But things do fade and there is wear and tear. The tenant is not responsible for these.

    I've got a tenant who is about to renew lease for the twelfth consecutive year.

    For the tenant's testimonial I have offered to steam clean the carpets. Tenant was very happy.
     
  4. Xenia

    Xenia Well-Known Member

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    We've just had a landlord offer to get carpets steam cleaned mid tenancy for great tenants into their 4th year of lease. The house is kept in an immaculate condition and great feel good gesture from landlord
     
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  5. datto

    datto Well-Known Member

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    I bit of give and take is a good thing.

    The tenant helps pay off the IP and looks after the place.
    The landlord provides a roof over someone's head and keeps it livable.

    LL then reaps tax benefits and cleans up with the property boom.

    As Fonzie would say..."heyyy"
     
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  6. giraffez

    giraffez Well-Known Member

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    Does this come out of the bond? I'm pretty sure it was professionally cleaned when the last tenant left for them before they moved in.
     
  7. thatbum

    thatbum Well-Known Member

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    Tenant's obligation is to leave the premises 'reasonably clean'. If you want it to be any cleaner - which you often will - then you will be paying out of your own pocket.
     
  8. KayTea

    KayTea Well-Known Member

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    'Reasonably clean' is rather subjective.

    I thought it had to be as clean as when they moved in. Therefore, if it was cleaned by a professional (or to a professional standard) before they moved in, it needed to be left that way at the end of the tenancy (or the bond money could be used to clean it to that standard upon departure).
     
  9. giraffez

    giraffez Well-Known Member

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    Thanks all
     
  10. Xenia

    Xenia Well-Known Member

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    Yes it does come out of the bond.
    Also bum is right, if it's challenged at tribunal they will throw in the word "reasonable" and you cant argue against legislation.

    Still there are ways to manage client relationships to get it through at least the majority of the time.

    I'm writing a book on how to effectively manage properties, I can send you a copy.

    There is legislation and then there is management and relationships. Property management is just managing people - a lot of psychology comes into it, as well as law.
     
  11. thatbum

    thatbum Well-Known Member

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    Its an often quoted benchmark, but the case law mostly rejects it.
     
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  12. Colin Rice

    Colin Rice Mortgage Broker Business Member

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    Same as being an MB :)
     
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  13. teetotal

    teetotal Well-Known Member

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    Depends how long the tenants have lived in the place. If they've lived there for 4-5years then 'reasonably clean' would be fine but if only a year then it has to be the same condition when moved in.
     
  14. Xenia

    Xenia Well-Known Member

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    Absolutely Colin :)
     
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  15. Grey man

    Grey man Member

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    What's the name of your book?
     

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