Over the years I have often had to ask PMs to get additional quotes for large repairs / maintenance or replacement of capital items. PMs have never obtained additional quotes automatically, I have had to ask. When I asked, it was always just one extra quote. Do you PMs get more than one quote? What would the amounts be, before they did this? Currently tenants reported the split AC in one of the bedrooms not working (blowing hot air, and no cool air). PM sent a trades firm to check it out (of course we had to pay for callout fee), they said the compressor faulty so recommended to replace it with a new one - quoted over $1,600 for a 2.5kw split system (removal of existing AC, installation of new AC). Should the PM, at least get a second quote for this? I read that some on the forum said they have also got quotes directly from the manufacturer or shops like Bunnings. But, this option is not practical for me as we are not currently in Australia. I have to rely on the "mercy" of the PM to do the right thing. Please share your thoughts. Thank you in advance.