Technology & Social Media ArgghhH!!! NBN Woes....

I had a tenant quoted around $12k by a carrier for a fibre connection about 1km from their equipment and NBN was 2 years away (sw Sydney suburb).

I fought the design issue and halved the cost. Tenant came back for a owner contribution, I said that they saved them $6k - nothing more said.

The whole thing should have been FTTN/FTTC and user pays beyond there.

 

actually it was 10.8K...see below. It's difficult to understand how that cost can be defended.... well, impossible really. not difficult.

 

For that sum, I'd be asking a few questions like design, break up of the quote, are these contestable works etc.

Have you considered a fibre carrier in your area as an alternative? Have a dial before you dig search, find out if there's a fibre in your street.

 

For that sum, I’d be saying no thanks

 

I received my first "NBN is disconnecting your phone service tomorrow" phone call the other day. They direct you to select '1' to speak with a consultant and prevent disconnection.

NBN isn't due to roll out in our area until March 2020

 

Well, it was nice while it lasted. NBN went down at 11am this morning. iiNet tech support just told me it's an "infrastructure issue", they are aware of it and current ETA to get back online is 6pm tomorrow.....

 

We were off the air last week, some bright spark had hit the copper, our carrier knew nothing about it (so I tracked it down via Telstra) - not NBN's fault we're another 6-12 months away.

 

Well, luckily we were back on by diner time last night. Just in time for my treadmill session, would have been a very boring hour staring at a blank TV screen.

 

You should invest in a mirror.

 

There. Fixed it for ya.

 

.....nah, that'd put me off my dinner. Nobody wants to see a sweaty bearded idiot pounding a treadmill, especially me.

 

Have been thinking, since it started, that this NBN was simply a massive waste of money and will be obsolete by the time it's completed and that the money would've been better spend maintaining property what was already in the ground and investing in wireless/towers/satellites ... sadly might've been right

Telstra launch fight against NBN amid predicted wholesale price hikes

 

How much are you paying for your NBN?

NBN type :NBN50 or NBN100?
PROVIDER?

 

Rack rates.

 

NBN planned maintenance is killing me. We are on fixed wireless.

This week we were given no notice by our stupid ISP until I logged a fault then they got back to me that it was because of NBN infrastructure maintenance and it would be intermittently over the next 5 days:
Outage period 1:
Start: 08/10/19 7:00AM
End: 08/10/19 8:00PM

Outage period 2 :
Start: 09/10/19 7:00AM
End: 09/10/19 8:00PM

Outage period 3:
Start: 10/10/19 7:00AM
End: 10/10/19 9:00PM

Outage period 4:
Start: 11/10/19 7:00AM
End: 11/10/19 9:00PM

Outage period 5:
Start: 12/10/19 7:00AM
End: 12/10/19 8:00PM

Now they've just sent us an email that more maintenance is required

Considering we run our business from this, it is not good. I've been tethering my phone to use it for data but we have our rural front gate intercom etc hooked up via internet. No internet, no intercom so we won't know to open the gate the get deliveries. Grrrrr

 

Crazy huh? We had the same thing a couple of weeks ago, NBN went down, I called the ISP, they looked into it and said "NBN planned infrastructure maintenance" and then told me which days we'd be affected. I said would't have been nice to be informed! They said they don't get to know themselves, apparently the ISP's have been asking for NBN to share this for a long time and they still don't/won't. The only way the ISP gets to find out a planned NBN outage is when the customers connection fails, they call the ISP, the ISP logs into your account and the NBN outage is then shown. Until they log in to your account they simply don't get to know themselves. It's crazy, it must be costing the ISP's a fortune in fielding calls to their tech line that are not warranted as there's nothing they can do and it's not their fault. The poor guy I spoke to said he was over it, he's sick of getting an earful from customers who's NBN has planned outage they weren't informed about when it's nothing to do with the ISP and nothing they can do to let people know in advance. What a way to run a business NBN.

 

I will be avoiding the NBN for as long as possible
Only in the hope that they fix some of the bugs first, or an alternative becomes available

What else did we expect, they come and install an oversize pit that isn't square to the footpath or kerb, nor flat or level to the existing ground, then they leave a mess of the area wrecking the grass

NBN was never going to be a seamless introduction

(it runs underground to the start of our street, then overhead all the way to the end, only 14 houses. #costcutting )

 

Why didn't you check the status online?

By my reckoning, if they guarantee a 99% up time, you will experience 3-4 days over a year for maintenance.

 

I did look but I couldn't find anything on the NBNco website that had it. I am hoping I'm wrong as it's painful ringing the bloody ISP to only find out there is nothing actually wrong and they don't seem to be able to search something either.
I checked my ISP outage database/map and there was nothing on it.