Hi All I just joined Property Chat. It is a very vibrant forum for all sort of property discussions. I have been a tenant for a long time and I am currently a land lord. I understand there are lot of angst in both tenants and land lords with regards to the services they receive from property management agencies. I am doing a strategy thinking to come up with a business process to build a software based management tool to provide pleasant experience to both land lords and tenants. Regards Amer Islam