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Agent using old photos.

Discussion in 'Property Management' started by Danieljk101, 22nd Mar, 2016.

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  1. Danieljk101

    Danieljk101 Active Member

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    Hello all,

    I need to find new tenants for my rental property in Chermside West . During the last 2 years with the same tenants i have had the carpet replaced in the whole house and a new dishwasher put in.

    Is it poor property management to use 2 year old photos from when i bought the place to re-lease the property? There is no mention of the new carpet or the new dishwasher.

    Thanks for any input.

    Daniel.
     
  2. Chilliblue

    Chilliblue Well-Known Member

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    Yes and you should be on top of it by contacting the PM and stating exactly what you would like said in the advertisement and if you require new images.
     
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  3. D.T.

    D.T. Adelaide Property Manager Business Member

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    Definitely use current photos. Its in both yours and the agents best interest to show the property in the best light and minimise vacancy.
     
    legallyblonde likes this.
  4. MyPropertyPro

    MyPropertyPro SE Qld Property Management & Investor Services Business Member

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    Absolutely use current photos! It is essential, and you are paying for a service and to me this is a vital part of attention to detail and good management to advertise the property as it is now.
     
  5. Marg4000

    Marg4000 Well-Known Member

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    There are laws regarding photographing tenants' possessions. While the place is empty get good new photos if you cannot do so earlier.
    Marg
     
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  6. neK

    neK Well-Known Member

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    That is a sign to get rid of the agent.
    Not interested in seeing those type of lazy traits when they are being paid to manage my property.
     
  7. Xenia

    Xenia Adelaide Property Manager Business Member

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    I agree use current photos, use professional photography and the correct angles.

    I'm still learning all the tricks of photography myself.

    I take hundreds of photos then when I see them on my computer screen, hate most of them and chose about 10 I like. Due to wrong light, wrong angles... Or I'm just fussy.
     
  8. legallyblonde

    legallyblonde Well-Known Member

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    I agree that is is lazy to use outdated photos. However, I am also aware of the tenants right to refuse photos.
     
  9. DaveM

    DaveM Adelaide Buyers Agent & KFC Strategist Business Member

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    Yes using old photos is pure lazy and a PM doing so should be ashamed of doing so. It says nothing for an agents professionalism towards their client if they cant even be bothered taking fresh photos each tenant turnover.

    Many agents talk the talk, but when it comes down to it, dont walk the walk.
     
  10. Sonamic

    Sonamic Well-Known Member

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    It's not good. But the alternative is to wait for the current tenants to vacate before new photos can be taken. You may come up short a week or 2 worth of rent due to this.

    Updating the property upgrade information in the advert is the least they should do. Manage your manager.
     
  11. Danieljk101

    Danieljk101 Active Member

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    Thanks all.

    After discussions with the real estate the ad will be updated to say that there is new carpet and dishwasher and photos will be updated once the tenants vacate.

    The real estate is having professional photos taken when the tenants vacate.

    Cheers.
     
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  12. Xenia

    Xenia Adelaide Property Manager Business Member

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    That's a great outcome Daniel. X
     
  13. Chilliblue

    Chilliblue Well-Known Member

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    Good outcome
     
  14. Scott No Mates

    Scott No Mates Well-Known Member

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    Last edited: 23rd Mar, 2016
  15. DaveM

    DaveM Adelaide Buyers Agent & KFC Strategist Business Member

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    I like the agents that use a screen shot from google street view as the listing photo. Shows a real respect for the client and their management.
     
  16. Kate Moloney

    Kate Moloney Well-Known Member

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    Use current photos and if you can choose an agent who does good photography.

    I had an agent who had a $2,000 camera and tripod for taking photos, really made a difference, helped to reduce vacancies and attract more tenants to view the property.