agent sent through quote from tradie of wrong hardware:

What would you do?

Look the reality is most people would just let it go

and its probably what im going to do

HWS burst , and before I knew it I had a quote from the PM on my desk,
it was quite expensive,
The quote included the unit type and capacity,

I ended up buying the unit from the same shop (minus the tradies margin) and got a tradie to install it much cheaper

however once my tradie got to the site, and calls and says, "mate there is no way this going to fit, its 10cm too big, and im not knocking concrete walls down for it!"

so my guess is that agents trades have just gotten the capaticy and not measured the unit and quoted the unit,

my tradie has said to me, if they want to install that unit give them the job, its going to cost an extra $5k.

so since its been quoted , I wonder what would have had happened if I oked it

they would have to knock walls down to install the unit

 

So its probably just me, since I don't know much about these things...but what's the problem exactly?

 

@thatbum - it's the wrong colour.

@TMNT If it was incorrectly spec'ed by the plumber who is doing the work it's their problem, if you're using a different plumber then your problem to rectify.

 

Basically this. Try short cut the system to save a few bob and get caught out.

 

They would have exchanged the unit for the right size and adjusted the quote.

Pretty much what you will now do.

 

no real problem

its a bit naughty of me to simply use their quote to find out what unit is being needed

but I got inconvenicend when my plumber got to site and calls me and says "this is not going to work"


just curious about what happens when a job is quoted and is accepted and then it changes

 

yes of course its their problem, but if they called and said, "ummmm, look its going to cost an extra $5k for the job" id turn around and say, either do it for what you quoted or quote properly next time,

all of which its inconvenceied a lot of people in the process, im just wondering if hte tradie even went on site

 

The $5K is probably for structural alterations to make the hws fit. The sensible solution is to buy a unit that fits the available space. Simply exchange like for like.

The plumber who quoted would simply exchange it for another unit that fits the existing space. Tradies operate accounts with suppliers and probably can return or exchange easily.

Your problem is that you have already bought the unit. As it is not faulty, it is completely up to the seller to decide whether he will refund or exchange it.
Marg

 

My guess is either the PMs plumber, his apprentice, sales rep, or even his wife has gone to site, gone by volume not concidering size.

Had he then got out to site & found it wasn't gunna fit there would have been a few choice words, thrown it back on the ute, back to reace to swap it over, back to install, job done.

I'm guessing you relied/purchase the unit/model that was written on the quote, your plumber got out there to install, WTF!

However, was the old system really stuffed, did your plumber check it out, maybe a simple fix, but maybe easier & more $'s to flog a landlord a new system.

 

im not too concered about the unit, the shop simply exchanegd it without too much hassle actually, the hassle was the paper work, but other than that it was all fine,

im sure this doenst happen in consutrction?

quote $500k, oops we made a mistake its goign to cost $700k

 

Happens all the time - should've been a left inlet not right, model has been discontinued and is now taller, squatter etc requiring pipework modifications etc.

 

The tradie doing the quote would have just swapped it over like you did. Same problem, same solution. And yes, it does happen in construction.

 

I would say he caught out the contractor.

 

What is there to let go of? You decided not to go with the first plumber!

You tried to save money so accepted the risks and it came back to bite you!

If he didn't have a way to make it work then he would have repriced the work for a different unit. If you tried to push him for the original unit at the original price he would have invoked the tried and true method of Jamapass, and walked. Your one off HWS is not going to make one iota of difference to his life.

If you gave him those options he would take the latter.

How so? The plumber gave a price to remove a HWS and install a new one, model xyz. He has done nothing wrong.

Tools

 

The plumber quoted a unit that doesn't fit. We don't know why. I would not say the plumber has done something wrong. If given the job the plumber would have swapped that unit for a unit that fits.

I was responding to the claim that the OP was trying to shortcut the system and got caught out. I don't agree. The only one I think was caught out was the plumber quoting a HWS that physically wouldn't fit in the existing space. It's really not a big deal. I am sure the plumber would have managed fine if given the job. That said, I don't think the OP was trying to shortcut the system.

 

Exactly!

Tools

 

They would have changed the unit to fit and adjusted the price.

For high price items like these our office will attend the property and take pictures of completed works and send to owner before paying invoice. As a landlord gives you the piece of mind to know the job has been completed to a satisfactory condition and as per quote.