Hi All, Just hoping for some advice, one of my rental properties has advised that during lawn mowing a rock has flown up at the glass sliding door and shattered the glass. It happened after hours and the tenant had the glass replaced (probably by the most expensive provider, O'Briens). The cost was around $1,100. Now they tenant is asking if I can help cover the costs. I have accidental breakage on insurance but the excess is $1,000 so no point to consider that. And accidental breakage is tenants responsible anyway, what do others think? Would you chip in some money to help pay for it? Note: I have not raised the rent since they moved in 3+ years ago and the price they get is pretty good considering its in Sydney. AND the aircon that never worked (known when leased), I am in the process of getting replaced already as a good gesture to the tenants. So in this instance I am leaning towards rejecting their request. What would everyone else do?